Set at the last family-owned hotel in multicultural Miami Beach, 'Grand Hotel' is a provocative drama centering on charismatic owner Santiago Mendoza, his glamorous second wife Gigi, and their adult children, alongside the loyal and deceptive hotel staff. While the family enjoys the spoils of success, dark secrets, mounting financial troubles, and escalating scandals hide beneath the surface of the resort. The sudden and mysterious disappearance of a young hotel employee sets off a chain reaction of revelations, exposing the dangerous underbelly of the glamorous establishment.